FAQ

1. What services do you provide?

We provide:

  • Individual Counseling
  • Student Counseling
  • Parent Counseling
  • Teacher Wellness Sessions
  • Workshops & Training Programs
  • Psychology Internships
  • Online & Offline Therapy Sessions

2. Are online counseling sessions available?

Yes. We offer secure online sessions through platforms such as Google Meet or Zoom for clients who prefer remote support.

3. How can I book a session?

You can book a session directly through our website by:

  1. Selecting a service
  2. Choosing a preferred slot
  3. Filling out the intake form
  4. Completing the payment

Once payment is successful, your booking is confirmed automatically.

4. Is my information confidential?

Yes. All personal details, counseling discussions, and intake form information are kept strictly confidential and securely protected.

5. What payment methods are accepted?

We accept:

  • UPI
  • Google Pay
  • PhonePe
  • Paytm
  • Debit/Credit Cards
  • Net Banking

Payments are processed through secure payment gateways.

6. Will I receive a confirmation after booking?

Yes. After successful payment, you will receive:

  • Booking confirmation email
  • Session details
  • Payment receipt
  • Google Meet / Zoom link (for online sessions)

7. Can I reschedule or cancel my appointment?

Yes. Clients may request rescheduling or cancellation in advance based on availability and policy terms.

8. Are the sessions available for students?

Yes. We provide specialized counseling and wellness support for school students, college students, and young adults.

9. Do you provide internship programs?

Yes. We offer psychology internship programs including:

  • Clinical Psychology Internship
  • Counseling Psychology Internship
  • Supervision & Case Discussions
  • Certification Programs

10. Will I receive a certificate after internship completion?

Yes. Eligible participants will receive a digitally verifiable certificate upon successful completion of the internship or training program.

11. How can I verify my certificate?

Users can verify certificates through the Certificate Verification Portal using their Unique Certificate ID.

12. Are workshops conducted online or offline?

We conduct both online and offline workshops depending on the program and availability.

13. Do you provide emergency mental health services?

Our services are focused on counseling and wellness support. In case of immediate emergencies or crisis situations, please contact local emergency services or a licensed emergency mental health provider.

14. What age groups do you work with?

We provide support for:

  • School Students
  • College Students
  • Young Adults
  • Parents
  • Teachers
  • Working Professionals

15. How long is a counseling session?

Most counseling sessions typically last between 45–60 minutes depending on the selected service.

16. Do I need prior therapy experience before booking?

No. Prior therapy experience is not required. Beginners are welcome to book sessions comfortably.

17. Is the website secure for online payments?

Yes. Payments are processed through secure and trusted payment gateways with encrypted transactions.

18. Can parents book sessions for minors?

Yes. Parents or guardians may book sessions for minors wherever applicable.

19. Do you offer seasonal programs or camps?

Yes. We conduct:

  • Summer Camps
  • Winter Camps
  • Wellness Workshops
  • Skill Development Programs

20. How can I contact your support team?

You can contact us through:

  • Website contact form
  • Email support
  • Official phone number
  • WhatsApp support (if available)