Introduction
At Mannthan Minds, we are committed to protecting your privacy and maintaining the confidentiality of your personal and mental health information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, counseling services, workshops, internships, and online booking systems.
By using our website and services, you agree to the practices described in this policy.
Information We Collect
Personal Information
When you book a session, register for workshops, internships, or contact us, we may collect:
- Full Name
- Email Address
- Contact Number
- Date of Birth / Age
- Emergency Contact Information
- Session Preferences
- Payment Details
- Communication Preferences
Mental Health & Intake Information
To provide appropriate counseling support, we may collect limited psychological or emotional information shared voluntarily through intake forms or counseling sessions, including:
- Therapy history
- Emotional concerns
- Wellness goals
- Session notes
This information is handled with strict confidentiality.
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide counseling and mental wellness services
- Process payments securely
- Send booking confirmations and reminders
- Conduct workshops and internship programs
- Improve user experience and website functionality
- Provide certificates and verification services
Payment Security
All payments are processed through trusted third-party payment gateways such as Razorpay, Cashfree, or other secure providers.
We do not store your card, UPI, or banking details on our servers.
Confidentiality Policy
We highly value client confidentiality.
Any personal or counseling-related information shared during sessions is kept private and secure unless:
- Required by law
- Necessary to prevent immediate harm
- Shared with your explicit consent
Online Sessions
Online sessions conducted through Google Meet, Zoom, or other digital platforms are intended to remain private and secure.
Clients are advised to attend sessions in a safe and private environment.
Cookies & Website Analytics
Our website may use cookies and analytics tools to improve performance and understand visitor behavior.
These tools may collect:
- Browser type
- Device information
- Website usage data
- IP address
This information is used only for website improvement and analytics purposes.
Data Storage & Protection
We implement appropriate security measures to protect your information against unauthorized access, misuse, or disclosure.
Your information is stored securely and accessed only by authorized personnel.
Internship & Certification Data
For internship and certification programs, we may store:
- Student registration details
- Internship records
- Certificate IDs
- Program completion status
Users may access certificates through the designated verification portal.
Third-Party Services
We may use trusted third-party tools and services including:
- Payment gateways
- Email services
- Calendar integrations
- Video conferencing platforms
These providers follow their own privacy and security policies.
Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw communication consent
Requests can be made by contacting us directly.
Children’s Privacy
For minors attending sessions or programs, parental or guardian consent may be required before participation.
Policy Updates
We may update this Privacy Policy periodically to reflect service or legal changes. Updated versions will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through our official website contact form or support email.