Terms & Conditions

Introduction

Welcome to Mannthan Minds. By accessing our website, booking sessions, enrolling in workshops or internships, or using any of our services, you agree to comply with and be bound by the following Terms & Conditions.

Please read these terms carefully before using our services.


Services Offered

We provide:

  • Mental wellness and counseling sessions
  • Therapy and psychological support services
  • Workshops and awareness programs
  • Internship and training programs
  • Online and offline consultations
  • Certification and verification services

All services are subject to availability and professional discretion.


Session Booking Policy

Appointment Confirmation

Appointments are confirmed only after successful payment through the approved payment gateway.

Submitting a booking form without completing payment does not guarantee a confirmed session.


Payment Terms

Payments are processed securely through trusted payment gateway providers such as:

  • Razorpay
  • Cashfree
  • Instamojo

Accepted payment methods may include:

  • UPI
  • Credit/Debit Cards
  • Net Banking
  • Wallets

We do not store sensitive banking or card information.


Cancellation & Rescheduling

Cancellation Policy

Clients are requested to inform us in advance if they wish to cancel or reschedule a session.

Late cancellations or missed appointments may not qualify for refunds or rescheduling.


Refund Policy

Refunds, if applicable, will be processed according to the specific service policy.

Certain workshops, internship programs, or consultation fees may be non-refundable.


Online Session Guidelines

For online sessions:

  • Clients must ensure stable internet connectivity.
  • Sessions should be attended from a private and distraction-free environment.
  • Meeting links shared for sessions are confidential and should not be shared with others.

Unauthorized recording or distribution of sessions is strictly prohibited.


User Responsibilities

Users agree:

  • To provide accurate information during booking and registration.
  • Not to misuse website services or content.
  • Not to engage in abusive, harmful, or unlawful behavior.
  • To maintain confidentiality of login credentials and certificate IDs.

Confidentiality

All counseling and mental wellness sessions are treated with strict confidentiality.

However, confidentiality may be legally limited in situations involving:

  • Risk of harm to self or others
  • Legal obligations
  • Emergency situations

Internship & Certification Programs

Participants enrolled in internships or certification programs agree:

  • To complete assigned tasks and requirements honestly.
  • Not to misuse issued certificates.
  • To use certificate verification systems responsibly.

Fake claims or misuse of certificates may result in cancellation or legal action.


Intellectual Property

All website content including:

  • Text
  • Graphics
  • Logos
  • Program materials
  • Certificates
  • Designs

are the intellectual property of Mannthan Minds and may not be copied, reproduced, or distributed without written permission.


Limitation of Liability

Our services are intended for mental wellness support and educational purposes.

We do not guarantee specific emotional, academic, or personal outcomes from counseling, workshops, or training programs.

Users are responsible for their personal decisions and actions.


Third-Party Services

We may use third-party platforms for:

  • Payments
  • Video conferencing
  • Email communication
  • Calendar scheduling

We are not responsible for technical issues caused by third-party services.


Website Usage

Users must not:

  • Attempt unauthorized access
  • Upload harmful software or malicious code
  • Disrupt website functionality
  • Use the platform for fraudulent activities

Violation may result in restricted access or legal action.


Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website and services after updates indicates acceptance of revised terms.


Contact Information

For any questions regarding these Terms & Conditions, users may contact us through our official website or support email.